Running an ISP on notebooks and old software leaks money every day.
Most local operators lose a slice of revenue to late payments, cash that sits with collectors, and repeat visits for the same fault.
Dues that age quietly
Bills go unpaid past expiry, connections stay on, and nobody sees the list until month end.
Cash that never reaches the office
Collectors hold cash for days. You can't tell who collected what, or when it was handed in.
The same complaint, again
A quick fix today becomes a second visit next week, and an unhappy customer who leaves.
Everyone in your business gets the screen they need.
One person can hold two roles, such as collector and technician, with a single login.
Collector app
Android- Today's dues by area
- Cash or UPI QR for the exact amount
- Card payment links on WhatsApp
- Simple receipt, sent automatically
Technician app
Android and WhatsApp- Jobs assigned by workload
- A backup technician on every job
- Accept, start, resolve in one tap
- Material used comes off stock
Customer care app
For call takers- Find any caller in seconds
- Register complaints from calls and messages
- Warns you about repeat complaints
- Send payment links and reminders
Customer app
Android, iOS and WhatsApp bot- Pay or renew by UPI or card
- Raise and track complaints
- Rate the technician
- All receipts in one place
Owner's console
Desktop- Subscribers, plans and renewals
- GST tax invoices and reports
- Payment settlement and cash with collectors
- WhatsApp inbox and campaigns
- Attendance by app or biometric
- Staff performance scorecards
Money in the bank, not in a collector's pocket.
Three ways to pay, nothing else
Cash, a UPI QR for the exact amount, or a secure card link sent on WhatsApp. Staff never handle card details.
A receipt the customer understands
Amount paid, receipt number and new validity, on WhatsApp the moment you collect. Your GST invoice stays in the back office.
Reconnects on its own
Expired connections get a grace period, then suspend. Pay the due and the customer is active again.
Cash tracked to the hour
See how much each collector holds and how fast they hand it in.
Know who is fixing things, and who is fixing them twice.
Every person gets a monthly scorecard from real work, not opinion. Attendance is marked by app with selfie and location, or on a fingerprint device.
Technicians
- Fixed within SLA
- 30%
- No repeat complaint in 7 days
- 25%
- Customer rating
- 15%
- Response time
- 10%
- Attendance
- 20%
Collectors
- Area collected vs billed
- 30%
- Bills paid within 5 days
- 25%
- Cash handed in within 24 h
- 20%
- Attendance
- 25%
Customer care
- Calls handled vs target
- 35%
- Payment links paid
- 25%
- Attendance
- 40%
Live in your business without a risky switch-over.
Bring your data
Send your subscriber list from Excel or your current software. We import it and you check the balances.
Start with one area
One collector and one technician use CRM4ISP while your old system keeps running.
Roll out area by area
Add the rest of your team once the numbers match. Customers start paying by link and QR.
See CRM4ISP with your own numbers.
Tell us a little about your network. We'll call you within one working day to set up a 30-minute walkthrough and share pricing for your size.
Do I have to stop using my current software?
No. We start with one area while your current system keeps running, and move the rest once the numbers match.
Where is my data kept?
On servers in India, separate from every other operator, with daily backups. You can export everything any time.
Does it work with cable TV and broadband together?
Yes. One customer can have both, with packs, plans and STB or router details on the same account.
Is the demo real data?
No. The demo uses a made-up operator so you can click through everything safely.